Terms of Use (Termini di Utilizzo)
Effective date: 2025-01-01
These Terms govern the courier services provided by SmoothRocket Couriers ("we", "us"). By requesting a service, you agree to these Terms.
Scope & Eligibility
Non‑hazardous items within Canada. You confirm items are lawful and safely packaged.
Booking, Changes, Cancellations
Bookings are subject to availability. Cancellations before dispatch are typically free; after dispatch, charges may apply for time/distance incurred.
Pricing & Payment
Prices shown are examples. Final price depends on distance, size/weight, service level, and time windows. Taxes and fuel surcharges may apply. Payment terms are communicated at booking.
Liability
Liability is limited to the amount specified for the chosen service level, except as prohibited by law. No indirect or consequential damages.
Prohibited Uses
No interference with operations or use of services for illegal shipments.
Governing Law
Province of Ontario and the laws of Canada applicable therein.
Contact
Questions: [email protected].